Christmas Card Marketing: How to Boost your ROI?

The holiday season is a special time filled with joy, and it’s a fantastic opportunity for businesses to connect with their customers on a personal and heartfelt level. One traditional yet powerful way to do this is by sending Christmas cards.

However, with the rise of remote work and digital communication, the idea of a well-crafted digital Christmas card is gaining traction. If you’re not quite sure how to navigate the world of Christmas card marketing, fear not! Our team of experienced Senior Consultants is here to offer some invaluable tips.


The Power of Christmas Card Marketing

Christmas cards have a unique ability to create a warm and personal connection with your customers. Incorporating this traditional gesture into your marketing strategy can have a significant impact on customer loyalty and brand recognition. Many businesses have reaped the benefits of this age-old practice, and you can too.

Certainly, companies prioritize showing special appreciation to their top clients. However, it’s essential to remember that every client, as well as potential customers, deserve some attention during the holiday season. Many companies opt for sending digital christmas cards to extend their warm wishes and goodwill to a wider audience.

General aspects

It’s a personal and affordable way to show your customers that you appreciate their business and to wish them a happy holiday. But with so many businesses sending out Christmas cards, it can be difficult to stand out from the crowd. That’s why it’s important to create a well-planned and executed Christmas card marketing campaign.


Set goals for your campaign

Do you want to increase sales? Generate leads? Build brand awareness? Once you know your goals, you can tailor your campaign accordingly.


Segment your list

Not all of your customers are the same. For example, you might send a different card to your VIP customers than you do to your new customers.


Offer a special promotion

This could be a discount on products or services, free shipping, or a gift with purchase. Include a clear call to action  and make sure it’s easy for customers to redeem it.

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Personalisation Opportunities

The degree of personalization in your campaigns is a critical factor in determining their success. When you launch a digital Christmas campaign, your audience anticipates more than just a generic message. They’re looking for a personal touch and a meaningful gesture that resonates with them, making them feel valued and connected during the holiday season.


Language Personalization

In a diverse country like Switzerland, addressing your contacts in their preferred language is crucial. Tailoring your email content to the language spoken in their region ensures that your message is both understood and appreciated.


Subject Line Customization

A personalized subject line can significantly improve your email’s open rate. By including the recipient’s first name, you can grab their attention and make them feel like the message is specifically for them.


Image Customization

Employing AI for image personalization adds a unique touch to your emails. You can use dynamic content that adapts based on the recipient’s preferences or behavior, making the email more engaging and relevant to them.


Subject Line Customization

Whether your relationship with a contact is formal or not, your salutation should reflect that. Addressing them in a way that matches the level of familiarity or formality can enhance the connection.


Body Content Variation

Segmenting your audience based on purchase history allows you to create tailored scenarios. Craft three to five different email versions, each catering to a specific segment’s interests and preferences, thereby increasing the relevance of your message.


Promotion Personalization

Offer promotions that match the recipient’s history with your company. Loyal clients might receive exclusive vouchers, while prospects could be enticed with enticing rebates, ensuring your incentives align with their status and history.


Contact Details Localization

Mentioning the nearest shop or office locations in the email based on the contact’s geographical location can provide practical value. It shows that you’ve taken the extra step to make their customer experience convenient.


Timing Optimization

Sending your emails at the right moment is key. Analyze past opening rates and schedule your messages to reach recipients when they are most likely to engage, maximizing your chances of success.

Tracking & Follow-up

Sending an email to your entire database of contacts all at once is a rare opportunity. The feedback from this campaign is incredibly valuable.

Whether you receive leads, make sales, have client interactions, or see unsubscribes, every piece of information is valuable and should be properly stored. Before sending out your campaign, ensure that your tracking system is unified and operational. On the flip side, take all necessary steps to ensure that hot and qualified leads are promptly forwarded to your sales team.

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